Legal
Cancel within 14 days of your purchase and get a full refund — handled in one click from your account.
14-day money-back guarantee
Self-serve. No email, no support ticket, no waiting.
Your Pro membership — which includes Own Your Truck, Trade Up and Blue Collar AI — is covered by a 14-day refund guarantee. If you cancel within 14 days of the purchase date, you get 100% of your money back — no questions asked, no restocking fee, no partial credit.
Sign in and open your Refunds page. Every purchase on your account is listed with the days remaining in its refund window. Click Request refund, confirm, and the refund is issued to your original payment method immediately — you do not need to email anyone or wait for approval.
Refunds are sent back to the card or payment method used at checkout the moment you request them. Your bank typically posts the credit within 5–10 business days.
Access ends as soon as the refund is issued. Handbooks, modules, calculators and diagnostics tied to the refunded product are locked again. Refunding your membership removes access to all included products. Subscriptions are canceled immediately and you are not billed again.
Past the 14-day window, payments already made are final. Subscriptions can still be canceled at any time from the billing portal — you keep access until the end of the period you already paid for, and you are not charged again.
Physical gear ordered through the store is handled by the storefront's own return process, not this guarantee. Unworn items can be returned within 30 days of delivery.
Blue Collar Empire Pro is Pro membership and can be canceled at any time. Effective [Admin placeholder: effective date].
Your card is charged on the same calendar day each month until you cancel.
Payments are processed by Stripe. Pro is a recurring subscription — it renews automatically at Pro membership until you cancel. There is no contract, setup fee or cancellation fee.
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Cancel yourself in under a minute: sign in, open Settings and choose Manage billing to open the billing portal, then cancel. You do not need to email anyone or call support.
Canceling stops all future charges. You keep Pro access until the end of the billing period you already paid for, then member content is locked until you resubscribe.
Your saved data — garage records, diagnostics history, course progress, calculator results — is preserved. If you resubscribe later you pick up exactly where you left off.
Every Pro payment is covered for 14 days from the date of that charge. Cancel inside that window and you get 100% of the payment back — no questions asked, no partial credit, no restocking fee.
Request it from your Refunds page. Each purchase is listed with the days remaining in its refund window; click Request refund and it is issued immediately without waiting for approval.
Refunds post back to your original payment method, typically within 5-10 business days depending on your bank.
Access to Pro content ends the moment a refund is issued, and the subscription is canceled so you are not billed again.
Outside the refund window we do not prorate partial months. You keep access for the remainder of the paid period instead.
Payments already made past day 14 are final, but you can still cancel at any time to stop future charges.
Physical gear from the store is covered by the storefront's own return process, not this guarantee. Unworn items can be returned within 30 days of delivery.
Please request a refund or contact support before filing a card dispute. Disputed accounts are suspended until the dispute is resolved.
Questions about a charge? Email support@bluecollarempire.zone.
This policy is issued by [Admin placeholder: legal entity name] , [Admin placeholder: mailing address].
Questions? Contact us.